Work for Jamadots
Providing exceptional service to our connected community
At Hiawatha Communications Inc., we are proud to be a leading broadband service provider and telephone company with a rich history spanning over 125 years. We are recognized as a critical infrastructure, providing essential services that connect and serve the local communities we call home. Our robust fiber optic network not only powers high-speed internet and reliable phone services but also plays a critical role in supporting and facilitating the next generation 911 service throughout the state of Michigan. Our dedicated staff builds and manages the infrastructure that ensures the safety and security of our communities in times of emergency. Our dedication to being “locally connected” goes beyond our technological infrastructure. We are deeply rooted in our small community located on the beautiful shores of Lake Superior in the Upper Peninsula of Michigan. Our employees are not just colleagues; they are like family. We foster a culture that values longevity, where many of our team members have dedicated their entire careers to our company. We believe in building strong relationships with our customers, treating them like neighbors, and providing them with exceptional service.
Why work with us?
Build connections, both technologically and within our community.
Join us in shaping the future and making a positive impact on the world. Our work is driven by a purpose to improve lives, industries, and communities.
Join a team of technologically minded professionals who are passionate about staying ahead of the curve. We are committed to adopting the latest advancements in the industry and providing cutting-edge solutions to our customers. As part of our team, you will have the opportunity to work with state-of-the-art equipment and contribute to the growth of our fiber optic network.
We pride ourselves on maintaining a family-oriented culture. We prioritize work-life balance, foster a supportive and collaborative environment, and encourage open communication. Our team members are more than just employees; they are valued members of our extended family.
By working with us, you will have the chance to make a tangible impact on the local communities we serve. Our services are vital for businesses, schools, healthcare facilities, and residents, enabling them to stay connected, thrive, and access critical resources. You will have the opportunity to contribute to the growth and well-being of the community you call home.
Join us in building connections, both technically and within our community
Essential duties include, managing incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. This process includes solving basic technical matters as well as tracking, routing, and redirecting advanced concerns to the proper source. Other duties are varied and include a variety of standard office functions and processes including billing